Rewards is a Scam!

I'm new to rewards - I have been with xfinity 20+ years and a Diamond member.  

So, I selected the Stream Savor option to get the $15/mo bundling Netflix, AppleTv+ and Peacock.  (I already had Netflix.)  I thought I might like to try AppleTv and Peacock.  

Well, my monthly bill increased $28!  Since I upgraded my plan I am now subject to the increased prices for everything else plus the $15 which now costs me $28 more a month.  Effectively, by adding AppleTv and Peacock, I now pay $28 more.  Not worth it. 

I am unable to activate Peacock - message pops up "Something went wrong" and the live chat xfinity person couldn't even help me.

I am so mad that I accepted the Reward!  They won't even undo the reward and put my account back to what it was before, they could only cancel the reward.  So, effectively, I am paying more now on a monthly basis than I was before and I have lost Netflix.  

If you have been a loyal customer with a Diamond status beware that if you select any upgrades what it will do to your account.  I think it is a scam to get you to pay the increased pricing while thinking you are getting a good deal.  

Thanks xfinity!   When I first looked at all the rewards I was so excited.  And even considered switching my mobile to xfinity.  Not NOW!