8 Messages

Thursday, April 30th, 2026 6:14 PM

Rewards - Get $10 to Shop at GameStop - Reward Claimed but Link not Working

I claimed today's GameStop reward, but there is no unique link for me to click to claim the $10 gift card.

When I click Visit GameStop, I receive this error message:

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Accepted Solution

Official Employee

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2.4K Messages

4 hours ago

Hey @user_24011f thank you for taking the time to reach out about redeeming this reward! Sorry to hear you are having trouble with this and we are here to help! 

 

Has it been at least two hours since the reward has been clicked redeemed? 

8 Messages

Thank you for replying.  I checked the link again, and I was able to download the gift card.

Official Employee

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2.4K Messages

That wonderful news! Thank you for checking on it again, enjoy! Sometimes it can take up to two hours to be updated and ready to be redeemed with other sites. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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