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1 Message
Monday, December 15th, 2025 8:11 PM
Why is rewards card declining?
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Official Employee
855 Messages
14 hours ago
Good afternoon user_iqoos2 you have reached the right team, and we would be happy to help. I do just want to clarify, what type of rewards card is declining?
Expert
33.1K Messages
10 hours ago
@user_iqoos2
Have you activated it? Has the card expired? There should be an expiration date on the card.
XfinityJon
Official Employee
•
855 Messages
14 hours ago
Good afternoon user_iqoos2 you have reached the right team, and we would be happy to help. I do just want to clarify, what type of rewards card is declining?
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Again
Expert
•
33.1K Messages
10 hours ago
@user_iqoos2
Have you activated it? Has the card expired? There should be an expiration date on the card.
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