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Wednesday, August 14th, 2024 1:59 PM

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rewards card

this is situation im dealing wid xfinity first we are .8 years of service in xfinity but of course circumstances happen so i disconnected the service because we are going to the philippines burt i was on the period of 3 montgs qualify but they never send me the 180 rewards they sai i was not on that period i even waited for that xfinity is so much frustated they never take care of customer

Official Employee

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1.8K Messages

10 months ago

 

user_pgtl7r Good morning! Thank you sharing your concern. I'd be happy to get you in the right direction for getting reward as part of your promotion. To get started, can you please send a Direct Message with your name, and service address? 
 
 
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

6 Messages

how can you sign in and direct message you 

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