Rewards Activation

I signed up for two rewards, Peacock Premium and Lifetime Movie Club 30 days. They both show when I look at my rewards on the website. I received emails that said I would see banners to activate. Still no banners. I saw a message that it was fixed (or not) here on Forum. This seems to happen every time I sign up for a reward. Is the reward supposed to frustrate me and make me never sign up for one again because they never seem to work. I am sick of wasting my time talking to ppl on phone or chat and they say it will get fixed or the hand me a free rental to shut me up. Why not just fix your system and make it work as you say it should?