Visitor

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2 Messages

Thursday, May 21st, 2026 5:15 AM

Reward movies claimed but not showing up

The movies I'm claiming on my Xfinity Rewards now going by membership Rewards are not showing up in my account at all not but are they are showing up in my claimed Rewards. Here's the name of the movies that I'm missing but I claimed them even told me enjoy my movie.

1) Sex and the City 

2) Melissa McCarthy life of the party 

3) Game night 

4) The Accountant

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Official Employee

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2.3K Messages

11 hours ago

Hi there @user_5rlylt. Thank you so much for reaching out to us regarding the missing movies you claimed with your Xfinity Membership Rewards. You are in the right place and we are happy to assist you today. Redeemed movies are automatically saved under **Saved > Purchases** and may take up to two hours to appear on the TV Box. When did you redeemed the movies?

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