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user_5066ea
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Monday, May 6th, 2024 2:47 AM

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Reward card renewal after expiration

Hi, I had received a reward card when I switched over to xfinity mobile. I used this card once earlier and I tried to use it again today but the card seems to be expired. I do have some balance left on it ~100 USD. Can I be issued a new card so that I can use this balance?

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8 months ago

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Accepted Solution

XfinityDilary

Official Employee

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1.8K Messages

8 months ago

Thanks for creating a public post, @user_5066ea. I have also replied to your private message, and we can continue there. Feel free to send your account information name and service address. I'd be happy to check if we can re-issue the gift card. 

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