user_336f8f's profile

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Sunday, April 23rd, 2023

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review new package options

Hi Xfinity team - I'm writing today to request a new package to decrease my overall bill. It appears most of the discounts I received two years ago from starting Xfinity Mobile have expired. We have been paying approximately $186.64 through the December 13, 2022 bill. January 2023 increased to $212.76, and my April bill is $260.50. 

My wife and I are in our mid-70s and are living on a fixed income. This is too much to spend for TV/Internet/VOIP phone. We are long term customers of Comcast/Xfinity having used your services for >20 years.

For starters, we would like to cancel HBO/HBO Max and Showtime. We never use these services. Can you advise on what options are available as I would like to get the bill under $200.00 total for our Triple Play (TV/Internet/VOIP phone)? Thx!  George

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