Visitor

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1 Message

Monday, November 17th, 2025 10:11 AM

Reverse cancellation

I was moving for work and canceled my internet service at the xfinity store, also turning my modem in 3 days ago. I am now not able to complete my move and need to restore service. Is this possible? I also had a credit balance that still shows on my account from paying my bill in advance. 

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Official Employee

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2.6K Messages

20 days ago

 

user_bcgetv Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to see what we can do to help! Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

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  • Press Enter to send your message

 

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