1 Message
Returning router
Hi, I’m trying to return my router but when I try and click devices to return on the return page, nothing is coming up. I’ve been trying to do this for DAYS. I don’t want to be charged extra.
1 Message
Hi, I’m trying to return my router but when I try and click devices to return on the return page, nothing is coming up. I’ve been trying to do this for DAYS. I don’t want to be charged extra.
XfinityRoberto
Official Employee
•
2.3K Messages
3 years ago
Hello and welcome to Comcast @user_22ac5e. Thank you so much for reaching out to us today about returning your modem back to us. You are in the right place, and I am happy to assist you with your concerns. Now we do have a contract with UPS, please go to https://www.xfinity.com/support/articles/returning-your-equipment, and you can learn more about the ways to return it via UPS.
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