U

Friday, September 8th, 2023 6:12 PM

Closed

Returning my equipment

I’m wanting to return my internet box after cancelling my internet. When I go to the returns page it wants me to select a device but there are none to select. 

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111K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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31.7K Messages

2 years ago

@user_8ad390 

I’m wanting to return my internet box after cancelling my internet. When I go to the returns page it wants me to select a device but there are none to select. 

You can still take it to an UPS store and have them box it and send it back.  Make sure you get a receipt for it.

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