Visitor

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1 Message

10/28/2026 1:42 AM

Returning equipment

I am in returning X-finity equipment. Could you please e-mail me returning paper

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Expert

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123K Messages

14 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.9K Messages

14 days ago

@user_8f09zi You're in the right place for help!

I have a link to share that goes into how you can return your Xfinity equipment. 

https://www.xfinity.com/support/articles/returning-your-equipment

We have two options for you.

Option One: You can drop of your equipment at any Xfinity Store or UPS store. 

Option Two: Use a prepaid return label through the Digital Returns Center https://customer.xfinity.com/devices/returns/status.

UPS pick-up is also available.

 

 

 

 

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