Visitor
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1 Message
Returning an old modem
I replaced the old modem with the newn one but I can't find the instructions to return the old one.
Visitor
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1 Message
I replaced the old modem with the newn one but I can't find the instructions to return the old one.
BruceW
Gold Problem Solver
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26.5K Messages
9 hours ago
Does https://www.xfinity.com/support/articles/returning-your-equipment help?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityMarshante
Official Employee
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231 Messages
9 hours ago
Hello @user_1mccmn, Thank you for taking the time out of your day to leave a post. I hope your weekend is going well. You can return the equipment to the nearest service center or UPS store. Also, I have attached an article that provides you with steps to print a return label, How to return your Xfinity equipment. Thanks @BruceW for the same link.
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