Returning a package
I returned what I thought was my old basic cable box today. turns out that was not what i shipped via UPS using your return label. I need that package returned to me ASAP!
I tried to contact UPS for an intercept, but since it's your return label, they can't help me. PLus, you don't provide a street addr on the label. Mt. Juliet, TN is all that's provided. I have the tracking #1AE04R39018109383. I called your support # but they couldn't find the address either. And your chat rooms are full.
I'm at a loss as to what to do. I need that package returned to me.
What I put in it was an RCA DTV reciever. Not the cable box. And, it's not mine.
I'll be glad to pay the shipping cost for it's return.
Please reply ASAP!