Visitor

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2 Messages

Thursday, December 11th, 2025 12:21 AM

Returned equipment to xfinity store. Keep getting texts to return my equipment.

Returned equipment to xfinity store.  Keep getting texts to return my equipment. 

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Official Employee

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2.2K Messages

2 days ago

Good evening @user_cx4spv, and thank you for reaching out on our Forums regarding your unreturned equipment concerns, we appreciate the opportunity to help get this resolved and hope you are otherwise having a wonderful week! May I ask when you returned the equipment? 

 

 

Contributor

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23 Messages

16 hours ago

Dont feel bad, I literally had my equipment replaced 5 times, and twice they actually shipped it back:
https://forums.xfinity.com/conversations/customer-service/i-would-like-to-file-a-complaint-or-find-a-resolution/6938b53599d8a96371def701

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