Return xFi Pods

user_xzwq0l, Hi there! Thanks for reaching out. I can understand on wanting to know how to return those pods if you are wanting a return or a replacement. Youv'e come to the right place. Our team of specialists works over social media as experts in resolving equipment returns such as this. We can help. May I ask why do you want to return the pods? Normally, once you've completed the form, you'll receive an email confirmation with the next steps on how to return the equipment, as well as details on how your refund or hardware warranty replacement will be processed. Did you ever receive that email after filling out the form?

user_xzwq0l, No problem. I am so sorry to hear that you never received that email. I apologize for the inconvenience. As a reminder, please do not use your real first name publicly for security purposes. Since you did not receive that email, we can further assist on our end. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message.