Hi there @user_wgndqw Thank you so much for reaching out on our Xfinity Community Forum about returning your modem. I'll be happy to assist. You can return your modem to a local service center or a local UPS at no charge. Click the link below for more info.
EG
Expert
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118.6K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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118.6K Messages
3 hours ago
https://www.xfinity.com/support/articles/returning-your-equipment
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XfinityDemetrise
Official Employee
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229 Messages
3 hours ago
Hi there @user_wgndqw Thank you so much for reaching out on our Xfinity Community Forum about returning your modem. I'll be happy to assist. You can return your modem to a local service center or a local UPS at no charge. Click the link below for more info.
https://www.xfinity.com/support/articles/replace-your-xfinity-equipment
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