Visitor

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1 Message

Wednesday, June 17th, 2026 8:59 PM

Return label

I need a prepaid return shipping label to return my previous internet modem

Oldest First
Selected Oldest First

Official Employee

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3.6K Messages

7 hours ago

 

user_zotz20 - Hello, and thank you for reaching out. I'm happy to help you with getting a prepaid shipping label! I completely understand wanting a quick and easy way to return your equipment. You can conveniently generate a prepaid shipping label by visiting the Digital Return Center at:  xfinity.com/returns
Once there, just sign in to your account, select the equipment you’d like to return, choose the UPS Prepaid Shipping option, and click Print Shipping Label.
For added guidance, I’ve also included a helpful article with step-by-step instructions and additional details:
How to return your Xfinity equipment: https://www.xfinity.com/support/articles/returning-your-equipment
If you run into any issues along the way, I’m here to help every step of the process!

 

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