@user_wf11ns This is a great question and @EG provided a great link for the answers for you!
You can drop off your equipment at any Xfinity or UPS store, or you can schedule a pickup using UPS. I have an article link that goes into more details on how to return your equipment as well as how to obtain your prepaid return label https://www.xfinity.com/support/articles/returning-your-equipment
Huh ?? That's exactly the article that I posted........
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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EG
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116.8K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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116.8K Messages
3 hours ago
https://www.xfinity.com/support/articles/returning-your-equipment
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XfinityKei
Official Employee
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2.3K Messages
3 hours ago
@user_wf11ns This is a great question and @EG provided a great link for the answers for you!
You can drop off your equipment at any Xfinity or UPS store, or you can schedule a pickup using UPS. I have an article link that goes into more details on how to return your equipment as well as how to obtain your prepaid return label https://www.xfinity.com/support/articles/returning-your-equipment
Please let us kmow if you have any questions.
(edited)
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