Return Label

user_bm4v0m, Hi there! Thanks for taking the time out of your day to reach out. I can understand the importance of getting you that label so you can return that device since it is not showing up online for you. You've come to the right place. Our team of experts specializes in resolving return label requests such as this over social media. We can help. Have you checked if you are using the right ID to sign in? If so and you are still not seeing the equipment, please send us a direct message with your first/last name and full address so we can check on this for you. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.