Hello @bludmndz, thank you for taking the time to reach out on social media.
Xfinity equipment can be returned to any UPS Store or Xfinity Store. Here's a link to the store locator https://www.xfinity.com/local/store-offers?q=47.7027%2C-117.3702. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. Here is a link with more information on our equipment return options https://www.xfinity.com/support/articles/returning-your-equipment.
XfinityKrista
Official Employee
•
1.4K Messages
6 days ago
Hello @bludmndz, thank you for taking the time to reach out on social media.
Xfinity equipment can be returned to any UPS Store or Xfinity Store. Here's a link to the store locator https://www.xfinity.com/local/store-offers?q=47.7027%2C-117.3702. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. Here is a link with more information on our equipment return options https://www.xfinity.com/support/articles/returning-your-equipment.
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