Good afternoon! Thank you for reaching out to us on our community forums @user_u5m9ro! Have you tried using our Digital Return Center to print a return label for the equipment?
Hello @user_u5m9ro Thank you for reaching out to us on our forums for help with returning a mobile device. Unfortunately we do not have access to send a return label for mobile devices. You would need to Follow the steps here. Are you able to access your account online?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityAldrik
Official Employee
•
2.6K Messages
3 years ago
Good afternoon! Thank you for reaching out to us on our community forums @user_u5m9ro! Have you tried using our Digital Return Center to print a return label for the equipment?
If you haven’t already, I recommend checking out this really helpful article on returning your equipment.
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user_ne79jy
1 Message
3 years ago
I am returning a cell phone
and need a lable
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