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Wednesday, October 18th, 2023 8:06 PM

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Return label

I need a return label to return equipment 

Official Employee

 • 

2.1K Messages

2 years ago

Good afternoon! Thank you for reaching out to us on our community forums @user_u5m9ro! Have you tried using our Digital Return Center to print a return label for the equipment?

If you haven’t already, I recommend checking out this really helpful article on returning your equipment. 

1 Message

1 year ago

I am returning  a cell phone

 and need a lable

Official Employee

 • 

1.4K Messages

Hello @user_u5m9ro Thank you for reaching out to us on our forums for help with returning a mobile device. Unfortunately we do not have access to send a return label for mobile devices. You would need to Follow the steps here. Are you able to access your account online?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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