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Visitor

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1 Message

Sunday, January 29th, 2023 5:17 AM

Closed

Return label

I really need my return label sent to me ASAP via mail or email whatever is allowed/available. 

Expert

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110.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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497 Messages

2 years ago

Hi, @user_ff0dfc

 

You can get a return label by following the steps her:

https://www.xfinity.com/support/articles/returning-your-equipment

 

Or you can drop off the equipment at a Xfinity or UPS store without a return label. 

Visitor

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2 Messages

2 years ago

Please send me a return label for this Xfi gateway modem

Problem Solver

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502 Messages

Hi @user_65822f! Thank you for visiting us on the Xfinity Forums for help with a return label. I'm sorry to see it's giving you trouble. What happens when you try to print the label online? Are you seeing an error message?

I no longer work for Comcast.

Visitor

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2 Messages

2 years ago

I have tried this method for the last 3 days no results.

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