New Poster
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2 Messages
Return Internet & Voice Gateway no update package was received
I return internet & voice gateway ups says package was received on September 16, 2020 but no update since 16 still says Return In Progress
New Poster
•
2 Messages
I return internet & voice gateway ups says package was received on September 16, 2020 but no update since 16 still says Return In Progress
Responses
ComcastMartin
Official Employee
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2.4K Messages
6 m ago
Hi there, @bsg225.
We wanted to reach out and touch base regarding your post here on the forums. Was an update provided for you? Shipping is taking a bit of time due to COVID-19 and the holiday season. Thank you so much for your patience!
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bsg225
New Poster
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2 Messages
6 m ago
September 9, 2020
Returning 1 Devices
September 15, 2020
September 15, 2020
September 16, 2020
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