1 Message
Return extra equipment
I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the extra equipment in the box? It’s not showing up on my account.
1 Message
I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the extra equipment in the box? It’s not showing up on my account.
XfinityOrlandoM
Official Employee
•
2K Messages
1 year ago
@COZB
We are excited you have decided to join the xfinity family, this link https://www.xfinity.com/support/articles/returning-your-equipment has great information on how to return xfinity equipment via the xfinity store or via ups
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