Hi @user_tafpos you can get all the information you need about returning equipment in the following article. You can sign into your account at www.Xfinity.com to print out a prepaid shipping label. You can also pack up the equipment and take it to a participating UPS location without a prepaid shipping label.
XfinityJosephA
Official Employee
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2.2K Messages
5 hours ago
Hi @user_tafpos you can get all the information you need about returning equipment in the following article. You can sign into your account at www.Xfinity.com to print out a prepaid shipping label. You can also pack up the equipment and take it to a participating UPS location without a prepaid shipping label.
https://www.xfinity.com/support/articles/returning-your-equipment
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