Visitor

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3 Messages

Wednesday, May 13th, 2026 3:52 PM

return equipment

I need return internet equipment by mail (UPS)

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Official Employee

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2.2K Messages

5 hours ago

Hi @user_tafpos you can get all the information you need about returning equipment in the following article. You can sign into your account at www.Xfinity.com to print out a prepaid shipping label. You can also pack up the equipment and take it to a participating UPS location without a prepaid shipping label. 

 

 

https://www.xfinity.com/support/articles/returning-your-equipment

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