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Saturday, September 30th, 2023 4:55 AM

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Return Equipment

I want to return equipment and need to know how I can do this without going to a location that is not convenient for me…

Expert

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110K Messages

2 years ago

The concern is not "Channels And Programming" help related....... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.2K Messages

2 years ago

Hello, @user_c066d1. Thank you for reaching out over Xfinity Forums for support, you have contacted the right place in regard to assistance with equipment return. I definitely want to help go over the options for equipment return for you. 

 

Besides Xfinity service centers: xfinity.com/stores, or a certified UPS stores: theupsstore.com/tools/find-a-store for equipment returns. You can go to xfinity.com/returns, where you can find the equipment you're looking to return, print out a return label and box up the equipment, call 1-800-PICK-UPS to schedule an at home pick up: https://www.xfinity.com/support/articles/returning-your-equipment. 

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