Hi @user_cks1qv Thank you for reaching out about your box being far from you at this time! :) Do you have someone who can return it for you at a UPS or Xfinity Store? (no label or box needed)
Perfect! Once returned, you should not receive any notifications about unreturned equipment. The fastest way would be to return in store as that would be removed from the account right away. If you return through UPS please allow about two weeks for this to be removed from your account.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityEva
Official Employee
•
2.8K Messages
2 hours ago
Hi @user_cks1qv Thank you for reaching out about your box being far from you at this time! :) Do you have someone who can return it for you at a UPS or Xfinity Store? (no label or box needed)
How To Return Your Xfinity Equipment
2
0