1 Message
Restore service
I set up a payment arrangement and the Xfinity assistant said it would restore my service and unfortunately that has not happened yet. I’ve spent countless minutes trying to get a live agent
1 Message
I set up a payment arrangement and the Xfinity assistant said it would restore my service and unfortunately that has not happened yet. I’ve spent countless minutes trying to get a live agent
XfinityRaf
Official Employee
•
1.1K Messages
5 months ago
Good evening @user_w58afi. If you could send our team a direct message with your full name and full address, we can further investigate.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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