Hi there @user_m4jx3o Thank you so much for reaching out on our Xfinity Community Forum about your seasonal hold. I'll be happy to assist. To get started, click the link below to send a direct message.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
user_m4jx3o
Visitor
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3 Messages
2 hours ago
I want to take my plan off of seasonal hold
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XfinityDemetrise
Official Employee
•
286 Messages
2 hours ago
Hi there @user_m4jx3o Thank you so much for reaching out on our Xfinity Community Forum about your seasonal hold. I'll be happy to assist. To get started, click the link below to send a direct message.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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