9 Messages
restore service after making payment arrangement
hi i just did the payment arrangement to restore service. how long does it take
9 Messages
hi i just did the payment arrangement to restore service. how long does it take
XfinityMichaelC
Administrator
•
4.2K Messages
2 years ago
Hello, @user_00c36e! Thanks for reaching out to us on the forums! I apologize to hear that your services have not been turned back on. Usually, when you make the arrangement it can take up to 15 minutes for it to put the service back on. Did you happen to receive an email saying the payment arrangement was set up?
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XfinityMichaelC
Administrator
•
4.2K Messages
2 years ago
We may need to look a little further into this, @user_00c36e. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first/last name and full address so we may further assist you?
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