Hello @user_a2oxov, thank you for taking the time to leave a post. Glad to hear that your payment has been made in full. I can certainly understand wanting to get your services restored as quickly as possible. In many cases, services are restored automatically after the payment is processed, but the timing can vary depending on how the payment was made and when it was applied to the account. We'd be happy to take a closer look and make sure everything is moving forward as expected. To protect your account information, so that we can securely access and authenticate your account,
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
How to send us a direct message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinityMarshante
Official Employee
•
1.3K Messages
6 hours ago
Hello @user_a2oxov, thank you for taking the time to leave a post. Glad to hear that your payment has been made in full. I can certainly understand wanting to get your services restored as quickly as possible. In many cases, services are restored automatically after the payment is processed, but the timing can vary depending on how the payment was made and when it was applied to the account. We'd be happy to take a closer look and make sure everything is moving forward as expected. To protect your account information, so that we can securely access and authenticate your account,
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
How to send us a direct message:
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