10 Messages

Saturday, November 15th, 2025 7:52 AM

Restore my service

I paid my past due

I should have my services restored and they are not

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

1 hour ago

 

user_guzs9f Good morning! Thank you for reaching out to our Xfinity Forums Community regarding your services. I'd be happy to take a look, and see what the hold up is. Having your services up and running is important these days. Please send a Direct Message with your name and services address when you get a moment. I look forward to working with you today! 
 
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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