2 Messages
Restoration timeline
I'm in a Milton affected area. How can I get additional details on a timeline when service is expected to be restored? I'm just looking for a ballpark esimate (1 week, 1 month, 3 months, etc) so I can plan for work. I need to get a hotspot or something and I can't buy "emergency internet" without some sort of communication that's not "as soon as possible".
Send my bill. I'll pay you "as soon as possible" and see how long it takes you to cut my service. This goes both ways ya know.
XfinityJeniece
Official Employee
•
2.4K Messages
29 days ago
Hey there, gamerchris360, thanks for reaching out through Xfinity Forums. I hope you and your family were safe during the storm. We would be happy to take a look at your account to see what details we can provide. I work from home as well and I know how important it is to stay connected. I understand the frustration with still being disconnected as I would need my services too!
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