Restoration Time in Houston

Our internet/cable worked through the entire hurricane and went down after the storm passed.  We cannot get an answer from ANYONE when our service will be restored.  My husband works from home and cannot do his job and we cannot get through to anyone at Xfinity to get an any answers.  Literally cannot get a live person on the phone, through chat, nothing!  This is ridiculous!  We will be switching to AT&T as soon as we can terminate our services with Xfinity.