1 Message

Sun, Sep 19, 2021 8:48 AM

Restoration of services

I would like to know when my services will be restored. I was given September 18, by 10 pm and still do not have services. I lost service August 28th. 

Accepted Solution


Official Employee


682 Messages

3 m ago

@user_8d8228 Hello and thank you for taking the time to reach out. I am so sorry to hear that you are having an ongoing interruption. This would be so frustrating. I would like to look further into this.


Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

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