W

Visitor

 • 

1 Message

Monday, March 10th, 2025 8:34 PM

Restarting Service

I would also like to know what the process is for restarting your service, because calling the customer service number only seems to allow you to make payments.

This post was created from this comment on different post

Official Employee

 • 

1.8K Messages

2 months ago

Thanks for connecting with us here in our community, @Warreneto. We'd be more than happy to assist with a restart. Please send us a Direct Message with your full name and address to get started. We look forward to hearing from you.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

forum icon

New to the Community?

Start Here