U

Visitor

 • 

1 Message

Monday, February 28th, 2022 8:37 PM

Closed

Restart service

I want to get internet again and I love xfinity the only issue is when I moved and canceled my subscription I paid everything off before moving and now apparently I have a charge of $207 even though I paid it off

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Official Employee

 • 

1.9K Messages

3 years ago

@user_c96e60 Good afternoon, happy Monday! Thank you for reaching out to our Community Forums Team! I would be delighted to assist you in getting your account and services restarted! In addition, we can take a look this balance and see where that is coming from as well. To get started, can you please Direct Message your name and service address?

 

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