Resolution to my issues.

​I'd never dealt with company so [Edited: Language] as xxfinity they will not help me. I've been on the least 20 cats at least 20 phone calls speaking to numerous agents at any check. Our phone calls session my phone broke and ordered a new one. I called the check the status of that.  And why since? May? 2022 May ACP program was not attached to my account apply. 4 times was approved 4 times half due and all my responsibilities inexperiency. Never. Attached to my? Account it's supposed to credit my account. The $30 differences all the way back to May from present day only back to May 2022 when I ordered this new phone the as 22.  Never came preten days. I think I called to see about where it was and the agent disagreed with me I. Should? Know. This? Is what I so she instead of discussing the issue and help me? She deactivated my modem for no reason at all other than she wanted out of the chat. I heard just to be a [Edited: Language] because I am on disability. I have health issues and I have a lifeline system in my house.  In my phone had not arrived for I was without a phone for 2 weeks and when she did that she knocked out my only contact to emergency services I. Have a bad panic attack every time I have to deal with these agents and I had when that night and it was pretty bad luckily I didn't. Have to go to the hospital and family come Uber and help me so.  When I finally could reach xfinity again? I was telling the agent what she did. I know first I don't encounter an agent who told me what she did. Then it. Was? Speaking with. Somebody about? My. Issues when I told him what she did he was Dumbfounded it what she did so in this. I discussion with him. He told me if I had a line to my account. He would send me an S23 for free. Because what she did told them that he can do that. But I'm still contacting my lawyer and see what my options are.  So these 3 things they need to fix in the first one credit. My? Account $30 a month from present day all the way back to May of 2022 secondly give me the [Edited: Language] S23 phone that demand promise. To people promised in a chat and they know they did because they have all the transcripts of all the chats the man's name is Sourish So they need to credit my account DCP program. $30 a month back to May 2022 the present day they need to give me the [Edited:Language] S23 that sourish promised 2 gentlemen promised. That I would get the phone free sort of I ended line. It would give me a phone to free because what she did. Third I need to fire that 3 [Edited: Language] for what you did to me and pay compensation. I'm contacting my lawyer and positive he shouldn't take legal action. Tell? Time Karen. Check? Can you fix my problem? Will you fix my problem? Are you just gonna?  Treat me like all your customer agent so-called customer service agents did treat me like [Edited: Language]. Not help me and waste my time. I'm? Ready to burn everything xfinity in. My? House and go somewhere. Else? Oh yeah. One last? Thing? I turned in. Equipment? From my. Other account at my? Other house 3. Years ago and they still don't have an insistent and they keep saying I owe for it and it's on my credit in the needs to be. Removed because I don't know [Edited: Language] because the equipment was turned in.  They even give me receipt. That was 3 years ago so I couldn't tell you where to help it is now but I've brought it to the xfinity store on the West. Side of Springfield Illinois I don't know if they're. is anything I can do about.​

​And it's unlikely Anybody will ever help me so?​

​What's it gonna? Take. For you to fix my problems? Amazon my issues I'll sit here and over my breath now. I've better not I'm having  anxiety issues right now. Just from thinking about all the [Edited: Language] that they put me through. I've had at least 8 panic attacks directly associated with the disrespectful spiteful agents. Did I have a deal with trying to reach out my issues? They speak with a topic.  They do not listen the answer a question that you didn't even ask just to speak into the [Edited: Language] microphone. Tell him the lady about the stupid a person that deactivated my vote 'em hes returned to hang a in the call if I didn't speak. Professionally [Edited: Language] her are you shoot me?  We're way past that I started every conversation with every single customer service rep respectful and polite until they cross the line and if you hang up you just. Have to wait another hour just to reach a human. They? Hang up on. You? Know? Then you still got A. Spin? Another hour. Trying? To reach somebody again and they never resolved your issue.  Tom Karinshak reach out to me help me fix my stuff this is ridiculous.​