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user_cb5c7d
20th Anniversary celebration
1st Topic

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Tuesday, June 27th, 2023 12:33 PM

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residential construction

Due to the location of my home I need to contact the Comcast residential construction department - how do I contact them?

Question

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Updated 

2 years ago

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EG

Expert

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110K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityEva

Official Employee

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1.6K Messages

2 years ago

Thank you @EG for helping us get to this request sooner! 

 

@user_cb5c7d You can send us a direct message for further assistance. We are able to help with a serviceability request if you do not have service yet or help with any current equipment that needs to be moved/relocated. 

 

To send a direct message: 

Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary

  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
 

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