Residential address marked as business address

Question

I plan on moving into a new apartment on February 1st, but unfortunately when i try to build a plan and type in the address it comes up as a business address.I need help to get this issue resolved by my move in date

XfinityEmilyB · Answer

user_55koif Welcome to our community forum! You've reached the perfect place to get help setting up your account and we are so excited that you're choosing us as your service provider at the new apartment :).

Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.

Customer Service

user_55koif

Residential address marked as business address

XfinityEmilyB

New to the Community?