Visitor
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1 Message
Residential Address Listed as Business Address
I’m looking to help my parents switch to Xfinity, but their address is incorrectly listed as a business address. How can they get it fixed, so they can look at the plans to switch over?
XfinityLinda
Official Employee
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2.3K Messages
9 hours ago
We're happy to help @Frenzy45. We'll have to get a ticket open to get the address corrected. Please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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