Greetings, @tio51800! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about rescheduling your appointment. You have definitely come to the right place for assistance.
If you ever need to cancel, reschedule, or just check the status of the tech prior to your visit, you can do so by using the ‘Xfinity’ app or by logging in to http://xfinity.com/myaccount with your Xfinity username and password.
If you are having trouble logging in to your account, or if July 28 is not coming up as an available option, please feel free to send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, and I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” (speech bubble) icon in the top-right corner of the screen, then the "Start new conversation" (pencil and paper) icon. In the section, type or select "Xfinity Support" and type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
user_fjd9l1 Good morning! Thanks for reaching out to us for help with rescheduling your appointment. I'm happy that you found our Xfinity Forums for help.
There are great self-service options for managing upcoming appointments like our Xfinity app or online at xfinity.com. You would have to use your primary or manage account credentials for accessing to managing the appointments.
You can also text "appt" to 266278 from the phone number that is set on the account to receive texts.
Is your upcoming appointment for service trouble or setting up new service?
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XfinityJamesC
Official Employee
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3.1K Messages
1 month ago
Greetings, @tio51800! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about rescheduling your appointment. You have definitely come to the right place for assistance.
If you ever need to cancel, reschedule, or just check the status of the tech prior to your visit, you can do so by using the ‘Xfinity’ app or by logging in to http://xfinity.com/myaccount with your Xfinity username and password.
If you are having trouble logging in to your account, or if July 28 is not coming up as an available option, please feel free to send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, and I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” (speech bubble) icon in the top-right corner of the screen, then the "Start new conversation" (pencil and paper) icon. In the section, type or select "Xfinity Support" and type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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user_fjd9l1
Visitor
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1 Message
7 hours ago
I want to reschedule my appointment for August 18 to August 28.
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