Visitor
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2 Messages
reschedule a planned outage on 03/27/22 in Palo Alto, CA
I received an email from Xfinity on 2/27/23 as follows:
Subject: We are rescheduling work in your neighborhood
We'll be in your area on 03/27 to work on our network. Our work to enhance the Xfinity network in your area has been rescheduled to 03/27. During this time, you will experience service outages. We anticipate completing our work within the day.
I have multiple important zoom calls on that day that I can’t move. Can I talk to someone in Xfinity to reschedule the outage date to a different date?
Accepted Solution
EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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