mikeo12's profile

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3 Messages

Tuesday, September 13th, 2022 3:43 PM

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re-run cable

Greetings, our garage was flooding and is now being replaced. We are now getting underground conduit from garage to house and would like to have the coaxial cable run from the post to the house through the underground conduit. How should that be done?

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Problem Solver

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1.3K Messages

3 years ago

@mikeo12 Hi there! Thanks for the post. We can look into that request for you. Please send us a private message with your full name and serve address. 

To send the requested information in a private message to Xfinity Support from any Forum page:

  •    Click "Sign In" if that prompt is visible
  •    Click the "Direct Messaging" icon or https://comca.st/3BbEIHi
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  •   The "To:" line prompts you to "Type the name of a person", but don't do that.
  •       Instead, type "Xfinity Support" there. As you are typing a drop-down list appears.
  •   Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.
  •   Type your message in the text area near the bottom of the window
  •   Press Enter or tap the >icon to send it

Visitor

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3 Messages

@XfinityJodie​ Done. What is typical reply time for that scenario?

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