Visitor
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1 Message
Requset to cancel internet service
I would like to cancel my internet service. I called over 2 weeks ago and a representative told me it was processed. I have yet received any cancellation confirmation and my online account is showing the plan is still active. Please assist.
XfinityTommy
Official Employee
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3.3K Messages
2 hours ago
user_m4g2np Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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