@user_j0ue2l Thanks for reaching out to us over our Community Forums regarding your slow internet concerns. We would be more than happy to help! Are you having speed issues over WiFi, or an ethernet connection? What are your speed test results indicating?
Hey there, user_efenho! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am sorry to hear about the experience with our technicians, that certainly is not what we want. Are you having troubles with your services?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Official Solution
XfinityMartyR
Official Employee
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2.4K Messages
2 years ago
@user_j0ue2l Thanks for reaching out to us over our Community Forums regarding your slow internet concerns. We would be more than happy to help! Are you having speed issues over WiFi, or an ethernet connection? What are your speed test results indicating?
Xfinity Speed Test
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EG
Expert
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111.8K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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user_efenho
1 Message
1 year ago
They will say they are coming yet will never show up. [Edited: "Solicitation"]
(edited)
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