Visitor

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1 Message

Tuesday, May 26th, 2026 8:48 PM

Requesting Replacement for Heavily Damaged/Smashed Yard Pedestal

Hello,

I need assistance getting a heavily damaged Comcast/Xfinity utility pedestal replaced on the edge of my property line right next to my driveway.

The plastic housing is completely crushed and caved in (I have attached a photo for reference). I am concerned that the internal components and wiring are exposed to the elements, and the sharp, broken edges are creating a safety and tripping hazard right next to where we park.

 

Could an official employee please help me open a ticket with the local maintenance or construction crew to get this pedestal shell replaced?

Thank you!

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Official Employee

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2.2K Messages

2 hours ago

 

user_hfr9lv Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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