user_i2s3i2 thank you for reaching out to us here to let us know about the issue you are having with your remote control. You can find instructions for resetting your Xfinity remote control here https://www.xfinity.com/support/articles/programming-your-xfinity-remote.
EG
Expert
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115.9K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrianH
Official Employee
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2K Messages
1 hour ago
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