Visitor

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1 Message

Friday, February 20th, 2026 11:21 PM

Requesting Gigabit x10 / Gigabit Pro Serviceability Check.

I am looking to get a serviceability check and site survey initiated for the Gigabit x10 pure fiber-to-the-home service.


Could an official representative please reply so I can send a Direct Message with the exact site address and my contact details?

Thank you!

Oldest First
Selected Oldest First

Official Employee

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3.3K Messages

13 hours ago

 

raubitsj - Thank you for your interest in Xfinity! We can help. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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